Hello,
I updated to a new theme and ever since I’ve been experiencing a terrible problem where customers outside the UK cannot progress through the order process.
Personal Information is completed and progresses.
Addresses only works for UK customers, when any other country is selected from the drop and the customer clicks “Continue” the page refreshes to a log in.
I’m completely baffled.
There has to be an issue with the theme but I have no idea what I need to do about this.
Anyone have any advice?
ndiaga
Hi,
Can you send me the link of your shop I will do a test .
Maybe I can help you fix it.
Just a question how is your settings concerning payment methods? D you allow other coutries as well ?
Regards,